New client zone and mobile app

How the transition will work for existing users

The existing client zone and mobile apps will be available until 29 June. As of June 30, you will be automatically redirected to a new client zone (the existing link on our website will not change) and a new mobile app will be available on Google Play or the App Store (existing users will need to uninstall the original app and then download the new one.) After the launch, client support will be available on 227 071 111, where we will be happy to help you.

How to log in to the new client zone

For the first login to the new client zone you will need to enter your login name, reset your existing password by clicking on the "forgot password?" button and go through a short security procedure.After creating a new password, you can log in with your username and password. We have added a higher level of security, so each time you log in youwill need to enter an autentication code that will be sent via SMS. If you do not remember your login name, we will be happy to tell you, preferably during a personal visit, at our receptions.

How to log in to the new mobile app

The new mobile app can be downloaded on Google Play or the App Store from 30 June under the name “HealthPlus”. The current app will need to be uninstalled first. To log into the mobile app for the first time, you need to enter your login name and reset your existing password by clicking “forgot password?” button and go through a short security procedure. After creating a new password, you can log in using your username and password with the option of subsequently logging in using fingerprint or face authentication.

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All information about the new client zone and mobile app can be found on the subpage.

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If you have any questions or difficulties logging in, please contact our client line on 227 071 111, where we will be happy to help you with the transition.